Privacy Policy
Last updated: 27 February 2026
OpenDocs (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our documentation platform and website.
Information we collect
We collect information you provide directly, such as your name, email address, and billing details when you create an account or subscribe to a plan. We also collect usage data automatically, including page views, browser type, IP address, and referring URLs.
How we use your information
- To provide, maintain, and improve our services.
- To process payments and manage your subscription.
- To send transactional emails (e.g. account confirmations, billing receipts).
- To provide analytics insights for Pro plan users.
- To respond to support requests and communicate with you.
Data sharing
We do not sell your personal data. We may share information with third-party service providers who help us operate our platform (e.g. payment processing via Stripe, hosting via Microsoft Azure). These providers are contractually obligated to protect your data.
Data security
We use industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. OpenDocs is SOC 2 and GDPR compliant.
Cookies
We use essential cookies to keep you logged in and remember your preferences. We do not use third-party advertising cookies.
Data retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.
Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@opendocs.cloud.
Changes to this policy
We may update this policy from time to time. We will notify you of material changes by posting a notice on our website or sending you an email.
Contact
If you have questions about this privacy policy, please email support@opendocs.cloud.