OpenDocs vs Document360
Professional documentation with pricing you can actually see — no sales calls, no quotes, no add-on creep.
Feature comparison
| Feature | OpenDocs | Document360 |
|---|---|---|
| Public pricing page | ||
| Entry price | $55/mo (5 members included) | Quote-only, reported from ~$150/mo |
| Buy online, no sales call | ||
| AI writing included in base price | ||
| Bring-your-own-key AI (no markup) | ||
| Custom domain | ||
| Knowledge base & SOP publishing | ||
| GitHub sync | ||
| 14-day free trial, no card |
Document360 removed public pricing in November 2024; entry pricing is reported by third-party reviews as of July 2026. OpenDocs AI features use your own Anthropic API key — you pay Anthropic for usage directly.
Where OpenDocs excels
Pricing you can see
Document360 removed its public pricing page in late 2024 — to know what you'll pay, you book a sales call and get a custom quote, reportedly starting around $150/mo. OpenDocs publishes every price: Pro is $55/mo with 5 members included, Enterprise $99/mo. What you see is what you pay.
One flat price, no add-on creep
Knowledge-base suites often layer AI assistants and analytics as separately priced add-ons, so the real monthly bill grows after you've committed. OpenDocs includes AI writing, AI translations in 38 languages, analytics, and custom domains in its published plans — with AI billed at cost through your own Anthropic key.
Publishing today, not after procurement
Sign up, create a space, and publish professional docs the same day — no demos, no procurement cycle, no onboarding call required. For a small software company that needs a help center live this week, the 14-day trial (no card) gets you there fast, with unlimited spaces for every product you ship.
Where Document360 excels
Honest answers help you make the right call. Here is where Document360 genuinely shines:
Enterprise knowledge-base depth
Document360 is a mature knowledge-base suite with advanced workflows, article review cycles, granular analytics, and a broad integration catalog. Large support organizations with dedicated knowledge managers get real value from that depth.
Managed onboarding
If your organization prefers a guided rollout — a sales engineer scoping your use case, assisted migration, and a customer success manager — Document360's high-touch model is built for exactly that.
Which should you choose?
Choose Document360 if you're a larger organization with a dedicated knowledge-management function, you want a guided procurement and onboarding process, and a custom-quoted contract fits how your company buys software.
Choose OpenDocs if you're a small software company that wants professional documentation fast, at a published flat price, with AI included and no sales conversation between you and publishing. Start the trial, import your content, and go live — the whole decision can happen this afternoon.