OpenDocs vs Document360
Professional documentation with pricing you can actually see — no sales calls, no quotes, no add-on creep. Start on a 14-day Pro trial and keep a Free plan afterwards.
Feature comparison
| Feature | OpenDocs | Document360 |
|---|---|---|
| Public pricing page | ||
| Entry price | $55/mo (5 members included) | Quote-only, reported from ~$150/mo |
| Buy online, no sales call | ||
| AI writing included in base price | ||
| Bring-your-own-key AI (no markup) | ||
| Custom domain | ||
| Knowledge base & SOP publishing | ||
| GitHub sync | ||
| 14-day free trial, no card |
Document360 removed public pricing in November 2024; entry pricing is reported by third-party reviews as of July 2026. OpenDocs AI features use your own Anthropic API key: you pay the plan price plus your Anthropic usage, billed by Anthropic directly with no markup from us.
What OpenDocs includes
| Capability | What it does | Availability |
|---|---|---|
| Free plan | 1 space kept forever, with the “Powered by OpenDocs” badge and 1 member | After the 14-day Pro trial |
| Two-way GitHub Sync | Repo pushes update pages; editor saves commit Markdown back to GitHub | Every plan |
| GitBook import | Imports a public GitHub repository in GitBook format | Included |
| AI writing & translation | Write, improve, and translate with Claude (BYOK: plan price plus your Anthropic usage) | Every plan |
| Bilingual spaces | Publish the same docs in two languages, with AI translation | Included |
| Built-in MCP server, llms.txt, per-page .md | AI agents and LLMs read your published docs directly | Published spaces |
| Ctrl+K search | Instant search across your published docs | Every reader site |
| Custom domains with health monitoring | Your docs at your own domain, with monitoring of the domain setup | Pro and Enterprise |
| Audit logs, analytics, PDF export | Enterprise controls and insights | Enterprise |
| Compliance tier | Approval workflows, e-signatures, and audit export | Compliance tier |
Where OpenDocs excels
Pricing you can see
Document360 removed its public pricing page in late 2024 — to know what you'll pay, you book a sales call and get a custom quote, reportedly starting around $150/mo. OpenDocs publishes every price: Pro is $55/mo with 5 members included, Enterprise $99/mo. What you see is what you pay.
One flat price, no add-on creep
Knowledge-base suites often layer AI assistants and analytics as separately priced add-ons, so the real monthly bill grows after you've committed. OpenDocs includes AI writing, AI translations in 38 languages, and custom domains in its published plans, with analytics on Enterprise. AI runs on your own Anthropic key: the plan price plus your Anthropic usage, nothing more.
Publishing today, not after procurement
Sign up, create a space, and publish professional docs the same day — no demos, no procurement cycle, no onboarding call required. For a small software company that needs a help center live this week, the 14-day Pro trial (no card) gets you there fast, with unlimited spaces for every product you ship.
A Free plan that stays free
When the trial ends you are not locked out. Your organization continues on the Free plan: the space you edited most recently stays exactly as it is, published docs included, with a “Powered by OpenDocs” badge and 1 member. Upgrade when you need more spaces, members, or your own domain.
Docs that AI agents can read
Every published space can act as a built-in MCP server, and OpenDocs also serves llms.txt plus a Markdown (.md) version of each page. Tools like Claude Code, Cursor, or any MCP-compatible agent read your current docs directly instead of scraping stale copies.
Docs-as-code without locking anyone out
Two-way GitHub Sync is on every plan. Engineers push Markdown to a repository and pages update; writers edit in the visual block editor and OpenDocs commits Markdown with YAML frontmatter back to GitHub. Conflict detection flags pages changed on both sides.
Where Document360 excels
Honest answers help you make the right call. Here is where Document360 genuinely shines:
Enterprise knowledge-base depth
Document360 is a mature knowledge-base suite with advanced workflows, article review cycles, granular analytics, and a broad integration catalog. Large support organizations with dedicated knowledge managers get real value from that depth.
Managed onboarding
If your organization prefers a guided rollout — a sales engineer scoping your use case, assisted migration, and a customer success manager — Document360's high-touch model is built for exactly that.
What that means for OpenDocs
OpenDocs is built the other way around: self-serve first. You sign up, configure your space, and publish without talking to anyone. That is faster for small teams, but if your company expects a vendor to scope, migrate, and run the rollout for you, weigh that expectation honestly before choosing.
Which should you choose?
Choose Document360 if you're a larger organization with a dedicated knowledge-management function, you want a guided procurement and onboarding process, and a custom-quoted contract fits how your company buys software.
Choose OpenDocs if you're a small software company that wants professional documentation fast, at a published flat price, with AI included and no sales conversation between you and publishing. Start the trial, bring your content across, and go live — the whole decision can happen this afternoon.
OpenDocs is usually the better fit when
- You want to see the full price before you talk to anyone, and buy online.
- Your writers are a mix of engineers, support, and product people, and some of them prefer Markdown in git while others prefer a visual editor.
- You publish in more than one language and want AI translation on every plan, paying only your Anthropic usage on top of the plan.
- You want AI agents and LLM tools to read your docs through MCP, llms.txt, or per-page Markdown.
- You need a single public space for free, indefinitely, before committing to a paid plan.
Document360 is usually the better fit when
- You run a large support organization with dedicated knowledge managers who will use deep workflow and analytics features every day.
- Your procurement process expects a sales-led evaluation, a custom quote, and managed onboarding.
- You want a vendor-assisted migration rather than moving content yourself.
Pricing comparison
The biggest practical difference is not a feature; it is how you find out what you'll pay. Document360 removed its public pricing page in November 2024, so the price comes from a sales conversation and a custom quote. Third-party reviews report entry pricing from around $150/mo. OpenDocs publishes every number on its pricing page and lets you subscribe online.
OpenDocs Pro is $55/month (or $45.65/month billed annually, $547.80/year) and includes 5 members. Additional members are $5/member/month on monthly billing, or $4/member/month on annual billing. OpenDocs Enterprise is $99/month (or $82.50/month billed annually, $990/year) and includes 10 members, with extra members at $10 monthly or $8 annual. Enterprise adds analytics, PDF export, Markdown export, API access with full API docs, and audit logs.
Every organization starts with a 14-day Pro trial, no card required. If you do not upgrade, you continue on the Free plan: 1 space, forever, with a “Powered by OpenDocs” badge and 1 member. AI features are bring-your-own-key on every plan, so the total cost is the plan price plus your Anthropic usage — OpenDocs adds no AI markup and no per-word translation fees.
Cost model at a glance
| Cost factor | OpenDocs | Document360 |
|---|---|---|
| Pricing model | Published flat tiers, members included | Quote-only, custom quote |
| Entry price | $55/mo — 5 members included | Reported from ~$150/mo |
| How you buy | Online, self-serve | Sales call |
| AI usage | BYOK — plan price plus your Anthropic usage | Not included in base price |
| Free to start | 14-day Pro trial, no card, then Free plan (1 space, forever) | 14-day free trial, no card |
Migrating from Document360 to OpenDocs
There is no one-click Document360 importer in OpenDocs, and we would rather say so up front. What OpenDocs does have is two-way GitHub Sync on every plan, which turns any set of Markdown files in a GitHub repository into pages. That makes the migration path straightforward if your articles are available as Markdown.
- Start the trial. Create your organization and a space. The 14-day Pro trial needs no card and includes every Pro feature.
- Put your articles in a GitHub repository as Markdown. One
.mdfile per article, organized in folders the way you want your navigation to look. - Connect the repository with GitHub Sync. Add a GitHub Personal Access Token and point the space at the repo. Each Markdown file becomes a page, and YAML frontmatter (title, slug, order, parent) maps your structure.
- Polish in the visual editor. Writers who never touch git can review and fix pages in the block editor; every save commits back to the repository.
- Publish. Apply your theme, turn on bilingual publishing with AI translation if you need it, and connect your custom domain on Pro, where domain health monitoring keeps an eye on the setup.
If your content is not in Markdown, the fallback is to rebuild pages in the block editor, which is practical for a small help center and where the AI Writer Improver can speed up the cleanup (plan price plus your Anthropic usage). Moving from GitBook instead? OpenDocs can import a public GitHub repository in GitBook format directly — see OpenDocs vs GitBook.
Frequently asked questions
What is the main difference between OpenDocs and Document360?
Transparency and buying model. Document360 is a mature, sales-led knowledge-base suite that removed its public pricing in November 2024, so you get a custom quote after a sales call. OpenDocs is self-serve: every price is published, you buy online, and Pro starts at $55/month with 5 members included.
Does OpenDocs have a free plan?
Yes. Every organization starts with a 14-day Pro trial with no card required. If you do not upgrade, you continue on the Free plan forever: 1 space (the one you edited most recently, kept exactly as it is, including published docs), a "Powered by OpenDocs" badge, and 1 member.
How much do OpenDocs AI features cost?
The AI Write Assistant, AI Writer Improver, and AI Translations into 38 languages are available on every plan and run on your own Anthropic API key. You pay the plan price plus your Anthropic usage, billed directly by Anthropic, with no markup and no per-word fees from OpenDocs.
Can I migrate from Document360 to OpenDocs?
Yes, with some manual work. OpenDocs has no one-click Document360 importer. If your articles are available as Markdown, put them in a GitHub repository and connect it with two-way GitHub Sync on any plan; each file becomes a page. Otherwise, rebuild the pages in the visual block editor.
Can AI tools read documentation published with OpenDocs?
Yes. Published spaces can act as a built-in MCP server, so Claude Code, Cursor, and other MCP-compatible agents can query your docs directly. OpenDocs also serves llms.txt and a Markdown (.md) version of each page for LLM tools.
Does OpenDocs support custom domains and compliance needs?
Custom domains are available on Pro and Enterprise, with health monitoring of your domain setup. Enterprise adds audit logs, and the compliance tier adds approval workflows, e-signatures, and audit export for regulated documentation.